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How it works

What should I expect?

Starting off:
Just contact us to refer your case. We will then find the best lawyer for you, and he will meet and talk the case through with you.


Your lawyer will talk with the other party and see if an outcome can be found through mediation.

Your lawyer is a skilled mediator. The most difficult cases can be resolved, and positive solutions found, through mediation.

Initial meeting, mediation and investigation

At the initial meeting the assessor will explain his or her role, and discuss the case and how it will be handled. The initial meeting will not normally involve the other party. The assessor will discuss with you whether you want to mediate, or negotiate, a solution. If so, a further meeting, or series of meetings, may then be arranged to see if agreement can be reached.

Legally binding decision

If an outcome is not agreed with the other party through mediation, or you just want a legally binding decision on your case, CfJ will give you a decision, This is as binding as a court judgment by reason of the Arbitration Act 1996.

If you do not want a legally binding decision, you can ask to have mediation only.

Do I need a solicitor

There is no need for you to have a solicitor, as your CfJ lawyer will look after you, get to know your case and ensure you get the right result. If you want separate legal advice or support at any time you are though of course welcome to take this.

Time and cost

CFJ will cost you less than 10% of the cost of going to court and you will get an outcome in a fraction of the time. To find out more go to Cost & time involved.

For more detail please go to Why CfJ or FAQ.

Any decision by the assessor will be final and legally binding on the parties and will dispose of the dispute. If you do not want a legally binding decision, you can ask to have mediation only.

If you would like to find out any more, please get in touch. A member of our team will be happy to assist you with any questions. Call us on 020 7849 6963